# Ada

Tooling to measure, test, and coach AI support agents at scale. Ada is paid, with no free tier, at ada.cx.

## Facts

- **Pricing tier:** Paid
- **Paid terms:** Custom demo only; no free plan or trial.
- **Works on:** Web, API
- **Works in browser:** No
- **Sign-up:** Sales only

## Capabilities

- Tooling to measure, test, and coach AI support agents at scale
- Multi-channel: voice, messaging, and email support automation
- Reported CSAT and handle-time improvements at enterprise customers

## FAQ

### What is Ada?

Ada is listed under Sales & Customer Intelligence, in the Data Analysis & Business category on Flocci AI Tools. Tooling to measure, test, and coach AI support agents at scale. It is paid, with no free tier, and it lives at ada.cx.

### Is Ada free?

No. Custom demo only; no free plan or trial. Flocci keeps paid tools out of its free catalog: they appear only in search results when you choose to see them, labelled and paired with a free alternative.

### Can I use Ada in a browser, or is there an app?

Ada needs to be installed or self-hosted — it doesn't run in a browser tab. It is available on the web and an API.

### What can Ada do?

Ada does 3 things the catalog singles out: Tooling to measure, test, and coach ai support agents at scale; multi-channel: voice, messaging, and email support automation; reported csat and handle-time improvements at enterprise customers.

### What is the best free alternative to Ada?

Twenty CRM is the closest free alternative: it sits in the same Sales & Customer Intelligence sub-category and is free. Accio (Alibaba), Apollo.io and Attio also start free. The full list is on the alternatives page.

## Related

- [Ada alternatives](https://aitools.flocci.in/alternatives/ada)
- [Sales & Customer Intelligence](https://aitools.flocci.in/category/data-analysis-business/sales-customer-intelligence)
- [Best free AI sales and customer intelligence tools](https://aitools.flocci.in/best/best-sales-customer-intelligence)
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Source: Flocci AI Tools — https://aitools.flocci.in/tool/ada

Facts last verified: October 2026