"Agent Operating Procedures" define support workflows in natural language, not code
Decagon is listed under Sales & Customer Intelligence, in the Data Analysis & Business category on Flocci AI Tools. "Agent Operating Procedures" define support workflows in natural language, not code. It is paid, with no free tier, and it lives at decagon.ai.
Decagon is a paid tool with no free tier listed. Its alternatives page shows the free and freemium options that do the same job, ordered free tiers first.
Decagon does 3 things the catalog singles out: "agent operating procedures" define support workflows in natural language, not code; single intelligence layer spans voice, chat and email; reported up to 80% resolution rate, 95% cost reduction at customers.
Apollo.io is the closest free alternative: it sits in the same Sales & Customer Intelligence sub-category and is free tier + paid plans. Clay, HubSpot Breeze and Salesforce Agentforce also start free. The full list is on the alternatives page.
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