"Agent Operating Procedures" define support workflows in natural language, not code
Single intelligence layer spans voice, chat and email
Reported up to 80% resolution rate, 95% cost reduction at customers
Decagon — straight answers
What is Decagon?
Decagon is listed under Sales & Customer Intelligence, in the Data Analysis & Business category on Flocci AI Tools. "Agent Operating Procedures" define support workflows in natural language, not code. It is paid, with no free tier, and it lives at decagon.ai.
Is Decagon free?
No. Demo-request only; no self-serve free access. Flocci keeps paid tools out of its free catalog: they appear only in search results when you choose to see them, labelled and paired with a free alternative.
Can I use Decagon in a browser, or is there an app?
Decagon works in a normal browser tab with no install. It is available on the web.
What can Decagon do?
Decagon does 3 things the catalog singles out: "agent operating procedures" define support workflows in natural language, not code; single intelligence layer spans voice, chat and email; reported up to 80% resolution rate, 95% cost reduction at customers.
What is the best free alternative to Decagon?
Twenty CRM is the closest free alternative: it sits in the same Sales & Customer Intelligence sub-category and is free. Accio (Alibaba), Apollo.io and Attio also start free. The full list is on the alternatives page.